I was unsure of this program and thought there was a catch, so I looked at each and every document and read the fine print. This experience was flawless and the personnel were extremely professional, courteous, and experts in their field. They answered every question my wife and I had throughout the process and were able to explain everything we didn’t understand down to the very detail. I would also like to thank Daniel, Gus, Ryland, and Achilles for doing an outstanding job when they came in and did the work. Great teamwork and communication!! You don’t see this to often in today’s society, especially in Springfield, MA. At the end of the work be done, Daniel walked through the entire house and explained and showed us what and how they had corrected the deficiencies. I know that my wife and I were definitely thankful for the crew that came in and completed the work. I would recommend that anyone that is interested in this program that they definitely participate! Thank you again for the customer service that was provided and the professionalism throughout the entire process!!!