Wanted to let you know that we had Ken out for an assessment over the weekend and he seems like he’s doing a great job. I was pretty impressed with his program knowledge considering he’s only been with you for about 6 months. He spoke very highly of you all as well. (He also followed all the rules about installing ISMs, bulb limits, etc.) I know what a challenging position that can be to hire for and train so I wanted to pass along the positive feedback.
We will be sending in our contract to move forward with some of the work and look forward to having your team out to install.