Client Reviews

I want to compliment ALL members of your team that I was able to meet and have at my home.
My experience started with your office staff. They are often forgotten when sending in a project review.
All calls were handled in a friendly, efficient, and professional manor.
The initial assessment by ADAM was both technical and professional, he should be complemented on his work and follow through for this and most likely all projects.
Special recognition is given to your project supervisor “CODY” and his team that performed the actual work at this location. He is a true professional and deserves to be recognized as such. His ability to both work the project and keep his crew busy at all times is noteworthy. The project was explained and detailed to me as they moved forward.
The end result was over 1,500 CFM leakage was measured and will help lower my energy bills moving forward.
Thanks to ALL involved.
Regards,
R A Sisk

Here is my recommendation I posted on a neighborhood dedicated FaceBook Page along with a copy of his business card.( Porterwoods Neighborhood Events) Later I posted your refer link as requested on same. Thanks!

Hey Neighbors!
We had a no-cost home energy audit today by a terrific gentleman, Energy Specialist Garrett Daviau. available to us all through Mass Save.
As a result our home will receive ~$1,400.00 of energy improvements all for a cost of ~$150.00!
If interested in the same, give Garrett a call and he’ll be happy to set you up with an audit. There’s zero pressure to buy anything and like I said, it’s free!
And Garrett’s a jolly good fellow, too, I might add! 🙂
If you do, please let Garrett know you heard it from me. Thanks!
Best,
Mike

Our experience with American installations was good. The crew arrived on time. They took the time to explain what they were doing and answered all my questions. They worked efficiently and completed all work as specified. our house was noticeably warmer that evening. Looking forward to future savings. Thanks, American installations
Edward Orlowski

The three gentleman that came to my house were very nice and professional. They explained everything and were open to any questions I had. They did a great job.

Eddie arrived even earlier than expected and made a thorough assessment of our new place. He found that Mass Save had been there before, so our place is nicely insulated, reassuring for a new homeowner. I appreciated the new shower heads and power strips. Feeling grateful for this service! Friendly and helpful visit.

I am very happy with the work done by American Installation. The three workers, Cody, John, and Jason were very professional and did an awesome job. Thank you.

We had Adam come out and do an assessment of our house. He called before coming, arrived on time, and was very courteous and professional. We had an assessment in 2018 with lots of work done. So, we are in good shape. He did leave some water saving devices. He was a pleasure to have in our home.

I had Dan and Matt come over to do the weatherization work yesterday. They both were awesome in following all the safety protocols, explained clearly on what they are going to do for that day. Provided constant updates on the progress. Very through and clean work by both of them. They were very professional and courteous. I’m absolutely satisfied with the way they worked professionally.

My experience with American Insulation was surprisingly what you would hope for and more. I had the pleasure to have Eddie Perez he was at the house on time presented him self in a very professional manner. Eddie had on his personal protective mask at all times he explained in detail what was involved in the assessment I asked him questions on how this procedure works and Eddie explained then presented the benefits of this inspection and how it would help conserve energy and cost. I will say he covered the whole house and pointed out the areas that would benefit improving house efficiency. The end of the inspection we sat down and Eddie went over what he found and explained in detail what could be done to improve the house efficiency also how the process works when the workers come to make the improvements. I thanked Eddie Perez for being a real professional it’s not often you come across employees like that.

Skip

I am very pleased with the work that was done today, March 21, 2022. The installers arrived on time, were very helpful in answering any questions we had and completed their work in a timely fashion.

Garrett did the energy assessment at our residence . He explained the assessment at the beginning and, after he checked all the areas , he explained the findings . He not only provided upgraded thermostats but he installed them and took the old ones for disposal .
He answered all our questions and was very transparent with the information and paperwork.
I would absolutely recommend American Installations .

He explained information very well, used time effectively. Courteous. Professional

I had my home energy inspection done by Adam Zwick. He was polite, took his shoes off in our home and explained the program before beginning the inspection. He was thorough and extremely knowledgeable about proper insulation grades and home airflow. I will absolutely redo this inspection in two years and would highly recommend to family and friends!

American Installation representative Garrett Daviau met with us today for the energy assessment. Garrett was extremely knowledgeable, polite and took a lot of time to explain the entire process of the individual procedures needed to get our house up to code. It was a real pleasure having him here and want American Installations to know he is an asset to their company.

Workers showed up on time, were very accommodating, and did a very thorough job. Very happy with the whole experience

Our Mass Save Energy Assessment was done by Garrett Daviau. He did a fine job, explaining everything clearly, answering any questions we had, and generally making the whole experience a pleasure. We’re looking forward to having the work done later this year. Thank you Garrett.

Eddie was on time for our assessment and did a great job! He was very thorough and looked at everything. I appreciated all the information he provided me with before leaving and the new thermostat.

I heard about your business through a co-worker. We were so pleased with the job that Cody Godin and his partner did in our home. We had a courtesy call in the morning that they were on their way with an approximated arrival time. The home was in order when they left. Anything they had done was clean and orderly. I believe they went above and beyond to respect our family environment as we have 7 mo. old twins that where napping in one area that they were to work. They began on the upper level of the home so the twin nap would not be disrupted. They then completed their work in the area of the twins once they woke. Cody and his partner explained the efficiency of the home once he had completed the work. This was very helpful to my husband, as he had many questions and Cody was able and happy to answer each of them.
Thank you for a job well done
Danielle Schultzki
Chicopee

Adam Zwick did an excellent job going thru my house and giving me the recommendations I needed to save money . I am getting some insulation work done this June and should see some savings come next winter.

Thank you.

Eddie was my tech, he did a great job explaining what the process would be and what he would be looking for during his inspection of the house.
At the end he was very good at explaining where we needed improvements and what the costs would be. He was very professional and easy to understand.

The last Mass Save assessment I had many years ago through Community Action was a waste of my time. I am happy that I reached out to American Installations this time. Eddie was very professional and provided me with good information about my home. I am looking forward to my upgrades and energy savings!

A friend gave me a referral for American Installations to come out and do an energy assessment on my house. I scheduled, and Garrett came out to do the assessment on 2/2. He was pleasant, helpful, answered all of my questions, and was not pushy. He showed me the results of the assessment and I asked for him to send them to me- as I had to discuss with my significant other. He sent the results on 2/3 and I was booked for them to come out on 2/4. It was really quite a simple and easy process- would recommend for anyone with a house to do!

Garret Daviau was a friendly man who responded to my covid concerns with ease. He did everything quickly and efficiently and was a pleasure to work with and very helpful. I recommend him highly.

I want to say that Adam did an excellent job assessing my house. He checked everything and explained what should be done. If I had a question he answered it.

The crew showed up in time,very professional and polite,and did a great job. Highly recommend!

I want to commend the excellent work by Adam Zwick . After introducing himself, and explaining the benefits of the MASS Save program, Adam meticusally measured our boiler, water heater, our attic, and our basement. Adam then sat down with my wife and I, and explained the Mass Save benefits available to us. He also was clear on , how American Installations would manage that process, the cost of these services, and the Mass Save subsidies available to us.

Adam was professional, courteous and informative, and American Installations should be proud of, and reward such high quality and professional employees.

Garrett Daviau was very polite and professional. He was very informative and was a pleasure to speak with and I appreciate him coming to see me about an energy audit. Thank you Garrett.

Adam was fast, professional and knowledgeable…thanks

Adam was super polite and respectful. He wore a mask inside my home and was quick and efficient.

Adam was awesome and this service has a tremendous value. I received free products and Adam found problems with my insulation where I am losing heat. I was offered services to fix the problems at a great discount!!!

This morning Eddie Perez came to my home to conduct an energy assessment.
Eddie was personable, knowledgeable and thorough. He went over his report and offered me products and service. It was a pleasure and a good learning experience!

Got home from work, and everything went well. My wife has no complaints, and she dealt directly with the crew. Left clean; nice work.

The guys that came to do our blow in insulation in our attic were very nice and professional. They were in amd out quick and even cleaned up after themselves. They also fixed a hole in my ceiling that had insulation falling down without me even asking them to do it!! Thank you very much:)

The Energy Assessment was easy and informative. Adam provided simple solutions/fixes/repairs to existing issues or possible energy drains. Very worth while.

I can’t praise the team enough. From the very first contact to the time they left our home after all of the installations, it was first class A+ service. They were at or house in the morning and literally worked all day completing all the installations/jobs as discussed plus more that we didn’t know they were going to do. It was a wonderful experience, they were professional, timely and stayed on task. Thank you and we look forward to enjoying a tight warm home this fall and winter.
The Montemayor’s

Our energy audit resulted in adding blown insulation to the attic and installing a new ceiling of
insulating board and hard pack to a portion of the basement, along with some other more minor
updates. The crew was extremely helpful throughout the process and answered our questions
in detail on every aspect as they proceeded. We are delighted with the end result and our interactions
with the American Installation crew.

Garrett Daviau came to do my energy assessment. He was personable, informative and very friendly. He was great to work with.

All went great with the energy audit, Garrett took the time to explain things and was a very personable guy.

The two gentlemen arrived on time and were very polite. They explained everything that was to be done and answered all my questions. They asked when they needed to open doors for an extended period of time so I could turn the heat off in my home. Very efficiently they worked and were meticulously neat. Quite impressive work snd attitude! If I ever need insulation again American Installations will be the only company I will call! Highly recommend them.

The home energy specialist Eddie Perez, was so professional, some could say he treated me like family. American Installations so give him a raise, he took time explaining everything and made me feel comfortable with all the recommendations. Highly Recommended!

Very satisfied with Edgardo Perez’s energy assessment of my rental property.
In speaking with my tenant, she had informed me of his professionalism; whereby, he had been completely thorough, in every aspect, throughout the assessment process. Edgardo assessed the property with steadfast acknowledgement of what was in need for same. He is knowledgeable and professional and we are very appreciative of his service. Thank you!

Eddie was great – very knowledgeable (not to mention punctual). He helped point out some issues to be addressed and reassured us everything could be taken care of (for FREE!). I’d absolutely recommend him and AI to anyone looking to improve their energy efficiency.

I could not have been more impressed with the American Installations assessment from Lukasz, who was extremely professional and went through the entire house explaining everything that MassSave & American Installations could do to save me energy costs. He took the time to explain everything in depth & was able to print out a cost analysis of savings during the assessment which was very interesting. The crew that was sent out was most wonderful, Cody, Josh, and Clint- All very polite, kind, professional, courteous and did an amazing job. They cleaned up the the whole house when they were done & my house was left much more warm and sealed up for the winter. I would highly recommend having a MassSave energy audit and having American Installations come out for your house, my only regret is not having done this sooner!!!

M y property was assessed by Adam, he explained everything he would be doing and once he was done he informed me of what I needed and how the savings worked. He was very professional.

AI helped us get a tremendous amount of insulation work done through the Mass Save® program. They were very thorough and knowledgeable. We highly recommend them!

I was very pleased with the crew who came to my house/ They knew what they were doing and were very pleasant. The arrived within the time frame given to me. I did phone your office after they left as I was very pleased with them and their work.

Everything was great! Workers were pleasant and the work was done fast. Will definitely recommend you.

Let me begin with the professional technician who when he walked up the driveway began with introducing himself (Tony). He was respectful of the property and parked his service vehicle on the street. We greeted each other and he surveyed the inside and outside of the house. He moved his vehicle on our driveway. He began immediately. Didn’t miss a beat. What I appreciated most is how he explained the process and what was to be accomplished. Next came his partner (Jason) What teamwork for just two guys. These guys didn’t stop. Professional, Courteous, Knowledgeable,
Hard working and most of all respectful to the customer. Hang on to these two. they are valuable. Many thanks to the American Installations team from the start to the finish. Highly recommended.

Mass Save had American Installations do the necessary work to insulate our home . These 3 guys were competent, efficient, friendly. I highly recommend.

The crew were professional and courteous. They informed me of what they were doing and kept me apprised of the information they were getting from the testing and explained the importance of the numbers. They cleaned up before they left and answered my questions. I am very pleased with the work that they did and the timely manner in which they accomplished the work. I would refer them to anyone.

The energy assessment conducted by American Installations was done smoothly and efficiently. The person doing the assessment, Eddie Perez, explained everything about the program, conducted his assessment, and took care of the paperwork, all in a very professional manner. Overall, I was quite pleased.

Dear American Installations, Thank you so much for sending Garret Daviau to do my home energy assesment. It is clear that Garret has a broad understanding of the subject matter. He was very helpful in getting me to understand the process and letting me know what improvements should be made to increase my energy efficiency in my home. Garret was also very respectfull and pleasant, while maintaining the appropriate COVID protocols. Hopefully I can schedule the improvements soon before winter sets in.
Thanks again!

I found Energy Specialist Adam Zwick to be professional and patient. I had a lot of questions and he took the time to answer them thoroughly. I had learned of American Installations through word of mouth. I am scheduled to have the work done in December. Because of Adam, I feel confident that the workers with American Installations will do a fine job with all that needs to be done.

Eddie Perez came to do our Mass Save® audit. He was very polite and professional and easy to understand. He listened and addressed our questions with great knowledge. We were 100% satisfied with his service.

This is such an incredible program and the workers are so professional and respectful. Every time I am eligible for this terrific program I sign up and continue to be impressed!

Garrett from American Installations came and did an energy assessment on our house through Mass Save®. Garrett was awesome! Friendly, punctual and knows his stuff. We are getting a package of energy savings items valued at over $500 for free and getting our house fully insulated at a 75% discount. You can’t go wrong!! If you like saving $$ reach out to American Installations today!

Garrett was thorough, and effectively communicated his findings to us.

I am happy to say that the crew that came today was respectful, did great work, cleaned up and was flexible to my needs. I have already shared your contact information with a peer to explore this great resource and crew.

This Mass Save® and Energy assessment was very good. He went over all the things we could do to make us feel secure knowing we are saving energy in our home. Very professional and thorough as to want we needed to do. The best part, we didn’t have to pay an arm and a leg to get all of this done. Well worth having this assessment done, after all! Just know they are working with you to make sure that you will save energy in your home.

I can only say great things about everyone at American Installations…
And I truly mean everyone–from the ladies that returned all the calls with the answers to all my questions and gave me new installation dates a few times…
Right up to the gentleman that came to my home… Dan, Nick and a third man that I failed to get his name(sorry).
Dan kept me informed of everything going on thru the two days they were here…and they cleaned up after themselves!
Nice job everyone…Thank you, Cecilia

Good information and complete.

Review was done in a very friendly and professional manner. Information was easy to understand.

Very happy with the service. The work came out great. Highly recommend

Excellent service and friendly, professional staff. Highly recommend.

Eddie has wonderful customer service! He is very informative, motivated and kind! His friendly demeanor made the assessment process that much easier. The assessment is definitely something that I would have done again!😊

Garret was very professional, knowledgeable and thorough. He went throughout the house to check efficiency in heating and lighting. I love this program because the staff brings to your attention problems area and ways to save. I was able to buy new windows for the entire house with a no interest rate loan and insulate the house at a great savings due to MASS SAVE®. My recent assessment was almost flawless because I was able to do the work needed at a reasonable cost through this program

Eddy was great. He Explained everything to us and was very thorough, he answered all the questions we had, and made the overall experience wonderful. You guys are lucky to have an employee like him. It was a pleasure having him help us with our home!!

Garrett was very considerate with the energy audit given our COVID concerns. He was very knowledgeable and explained the process and next steps very thoroughly,

Easy to work with
On time
Great technical advise on the home
Very happy with our energy assessment

Garrett Daviau completed the Mass Save® inspection of our house on Friday 05/21/21. He was very professional and communicated clearly and succinctly, and answered all our questions. He was organized and prepared. The inspection was done late on a Friday afternoon and Garrett was unwavering in his commitment to completing the inspection and the associated paperwork. Thank you Garrett. Keep up the good work.

Adam was an absolute pleasure to work with. He was friendly, helpful and knowledgeable.

I wanted to tell your company how happy I am with the work that was done at my house today. Your crew was very professional and friendly. They explained everything that was going to happen and each area was cleaned up perfectly. They were very nice and I felt very comfortable with them in and out of my home as they worked. They are an asset to your company for sure. Thank you!!

Everything went well from start to finish. They did a great job!

Thanks so much for the attention to detail and professional attitude of the work crew. The job site was left clean like no one was ever there, Job well done

I am extremely pleased with the professionalism of the crew who worked at my house. They did an amazing job. They cleaned up after they were complete and walked me through everything they completed

Garrett was awesome and will be saving me a ton of money! Very thorough!

Adam Zwick completed a very thorough assessment for us. Professional and courteous.

Adam Zwick was very helpful in explaining the scope and details of the energy audit. I am grateful for his suggestions and insight. This is the second time we have used American Installations (2014 & 2021), and I was pleased both times.

in Short ..It was a great pleasure , Adam was very professional , polite and very informative making everything very easy to understand

Adam Zwick assessed my house very well…I truly appreciate him coming and doing this , demonstrating great skills and be honest with his ideas…I have recommended others to him , as I know he will do the same in assisting them to better their homes.

Perfect work crew. Polite. Finished required work very quickly and professionally.
Excellent !!

Garret was extremely knowledgeable, thorough and honest . He called 15 minutes prior to his scheduled arrival and still asked if that time was still convenient for us. He was punctual, efficient & professional. He introduced himself, the program & his company . He did the exterior inspection & then the inside of the house starting from the basement. At the end of his inspection he discussed his findings and showed me the recommendations & what the company will be sending us to maximize our energy saving .
Since we have participated with the Mass Save® program 4 years ago, where additional insulation was done, this time We didn’t not require any additional sealing or insulation.
Thank you

I had the crew come out today to insulate my attic. This was the most professional, clean, hard-working, efficient crew I’ve had at my home for any work in a long time. Everyone was friendly, masked up, and left no trace they were even here. They went above and beyond, updating and installing draft guards and door kits for both of my doors, as well as fixed something on my roof quickly they noticed was very wrong.

5 out of 5, I wish this crew could do every single job I have to do in my home.

The American Installations team was very competent, knowledgeable, efficient, and polite. They were a pleasure to work with.

great work

We would highly recommend American Installations! From the initial ease of scheduling the appointments to the clean up at the end of the job- the staff at American Installations were very courteous, mindful, respectful and clean!
Appreciated they wore their masks the whole time! The crew works great together as a team to get the job done!
Thank you!

The free energy saving assesssment!
The engineers did a wonderful job and I can’t thank them enough for the job they did over 3 days to install everything and a thorough clean up before leaving the house.

Great Job!!!! Tyler and his team were fantastic! Professional, efficient, excellent communicators, and super efficient. They they cleaned up after themselves each day, and ALWAYS wore their masks.

THANK YOU!

Extraordinary work, Extraordinary service….extremely professional from beginning to end.

Obviously, the best photos in the world in a virtual inspection is still a virtual house inspection. Team lead was very good at explaining things that would be done(Tests) before they started and updated me as they went with changes from what I been led to believe. It turned out that the attic was at R30(14-15 inches of cellulose) and already well sealed. This left work on doors and lower sill plate. They explained access issues for 30% of the sill as there were house wires in the way of full access. So they did what they could there while also double checking their normal check list. When they were done the house was tighter, but not too tight. All in all the team was professional and did what they know to the extent my home needed tweeks.

Enjoyed meeting with Adam Zwick today in regards to insulation assessment for my home. Adam was very helpful and thorough with his assessment . During his assessment he discovered our water heater leaking. Cant wait to have project finished Thanks Adam!

Amazing program and we are very happy. Our assessment really helped us see issue our past contractor ignored or didn’t see himself. We can now afford some very important details that we couldn’t have done on our own. Highly recommend this process!!!

The guys from American Installations arrived on time, told us what to expect, and warned us that it might be a two-day job. So we were pleasantly surprised when additional workers showed up and the job was finished by the afternoon! They were fast, efficient, and followed all COVID protocols. We felt well-taken care of; they even cleaned up and vacuumed before leaving!

Adam Zwick did a great job with my home energy assessment. He’s very professional , respectful and did a thorough job explaining everything.

Garrett came to my home for an energy audit. We were not sure what exactly he would do. He put us at ease explaining everything he was looking for, inside, outside and in the cellar and attic. Very thorough and very pleasant to talk to. We decided to have American Installations do some upgrades for us and were pleasantly surprised about the cost. It was amazing to say the least. Well worth your while to have them do an energy audit on your home, you will be very satisfied.

Adam Zwick was very friendly and courteous, and explained everything he was checking out as he went along. At the end he reviewed the assessment with me, and was very transparent about all the numbers. I didn’t feel at all pressured by any sort of sales tactics, it was just data with the ball in my court if I wanted to proceed (which also was a no-brainer, given the low cost to me). I would absolutely recommend giving this company a call, at the very least for the free energy saving bulbs/equipment. Thanks, Adam! And thanks to the office team who were on top of all the scheduling.

Adam Zwick was very friendly, thorough and patient.

Garrett came by to perform a home energy audit for us. He was extremely thorough, knowledgeable, and answered all of my questions and concerns. He informed us how to proceed with making our house more energy efficient, as well as providing us with the resources to maximize our savings. Looking forward to working with American Installations in the future, and would 100% recommend to anyone looking make their home more comfortable and conserve energy at the same time.

American Installations recently concluded work on my new home under the Massave Program. They did a fantastic job and were very professional. They met all my expectations and answered all my questions. Thank you very much.

Lukasz went above and beyond in my energy assessment in my home. He showed up in a timely manner, took the time to go through all the details and answer all of my questions. I don’t think I could have asked for a better experience with American Installations and am looking forward to my appointment to have the work completed. Thanks Lukasz!