Client Reviews

Ken, A.I.representative, arrived at our house at exactly 8am as scheduled. He also called half hour before hand to confirm appointment. Ken was polite as he explained what services he was going to perform for the free home energy assessment. He answered all of our questions. He clarified information if we didn’t understand. Ken performed his assessment and explained his results to both my husband and myself. He also clarified/showed my husband what he meant by with the results. Ken explained line by line what each line meant in detail. There was no pressure at the end of the explanation to see if we wanted to proceed with the recommendation.

Great experience from the start. Assessment and service very well done As a customer you will be guide thru entire process. Mark and his crew done awesome job. I would highly recommend American Installations to anybody who is looking for savings.

Lukasz came out yesterday to conduct an energy assessment. He was polite, knowledgeable and explained everything so well. Such a pleasure having him as our consultant. We have signed up for work to be done in March based on his recommendations. I would not hesitate recommending American to anyone, and specifically Lucasz!

Lukaz Socha came by this morning for an energy audit. He did an excellant job, was right on time very thorough in his examination. He explained everything to me clearly. I cannot say enough good things.
Thank you!

American Installation team: Cody, John, and Ryan came on Monday, January 13th, 2020, to do some weatherization on our home. They were on time, professional and their work/clean-up ethics were outstanding! Everything was explained to me both before they started and upon completion. Cody listened to my concerns and made the requested changes without fuss or pressure. Kudos to these men and Thank You American Installations! Sincerely, Debbie Van Etten.

Lucas was very helpful and very knowledgeable. He explained everything so clearly and I was glad to be able to save so much!

Tim Wheeler was at our home today, doing the house inspection. He is a pleasure to talk with, clearly understands the energy assessment process and, is capable of explaining the process and elements of inspection to us. He compared his finding with the industry standards and identified the areas that needed attention. A very courteous and respectful man.

Ken Vautrin was very thorough and informative during the assessment. Lou and Cecil both visited with him and were impressed with his knowledge and service.

On Wednesday 1/8/2020, a team of your workers came to install insulation in my attic along with foam insulation in the basement as well as door weather stripping. They all were very professional and did a great job, including a fine cleanup job. I have already recommended some of my friends and family, and one of those will be calling you folks soon. A pleasure meeting the team!

Socha was very professional and was knowledgeable. Answered all my questions without hesitation. Performed the assessment in a reasonable about of time. All in all Socha did a great job and I will be refer him for my friends.

The work done was very good. The guys were on time and worked through accomplishing what was agreed upon. Looking forward to a warmer house this winter.

I already feel a big difference in the comfort and warmth of my home, even after the first day.  Your workers were very polite and professional.  I also appreciate that your company dealt with me in a very ethical business fashion and honored the original agreed upon scope of work without charging me for oversights and omissions related to the quote work completed in my home.  Having done and still doing extensive renovations to my home, my experience with contractors has been anything but good when it comes to doing the work represented for the price quoted.  Thank you for restoring my faith in those working in home improvement! 

We just had our home air sealed and insulation added to our attic by Dan Storodomsky and his team. They were very professional and knowledgeable, Dan was really good about answering our questions and explaining things to us. They came, did what they needed to do in a timely manner and even did a great job cleaning up when they were done.

Dan Starodonsky and his crew went the extra mile and did their best to make our home ready for winter. Also, the administrative and support staff are doing their best to get the job done.

I was unsure of this program and thought there was a catch, so I looked at each and every document and read the fine print. This experience was flawless and the personnel were extremely professional, courteous, and experts in their field. They answered every question my wife and I had throughout the process and were able to explain everything we didn’t understand down to the very detail. I would also like to thank Daniel, Gus, Ryland, and Achilles for doing an outstanding job when they came in and did the work. Great teamwork and communication!! You don’t see this to often in today’s society, especially in Springfield, MA. At the end of the work be done, Daniel walked through the entire house and explained and showed us what and how they had corrected the deficiencies. I know that my wife and I were definitely thankful for the crew that came in and completed the work. I would recommend that anyone that is interested in this program that they definitely participate! Thank you again for the customer service that was provided and the professionalism throughout the entire process!!!

I was very pleased with the work that was done by your company. The three men that were here were very professional and Cody let me know what was going on every step of the way. The town inspector was here today and was very pleased with the work that was done. He also said that he has never had a problem with the work from American Installation.

Complete satisfaction with every step on this project. Our first inspection was extremely through and informative with our questions answered completely. We were contacted prior to our scheduled installation day to confirm the time of the crews arrival. A phone call from the crew chief on the morning of the work was most helpful. Our project, which was somewhat extensive, lasted two days. The workers were courteous and very professional. The crew chief was extremely skilled and explained each step of the work that was planned. Our house was left clean at the end of each day. Thank you all for an extremely professionally executed project. I will be telling my family and friends what a pleasure it was to work with everyone with American Installations. 

Thank you American Installations for the work you recently did in my home. Awesome job and all your employees were very nice and they cleaned up after they were done. And everyone I spoke to on the phone were always pleasant and helpful. Again Thank you so much.

Lucas was an extremely knowledgeable and professional AI Rep. He came on time, was very thorough with his energy audit, took the time to explain to me where our energy/heat issues were, and saved me almost $6k with the free and discounted services through our gas and energy companies. Even the small amount I will pay will be recouped in less than 1.5 years of energy bill reduction. I am very pleased with this program and Lucas. Great job. I will be letting everyone know. It is free money and a warmer house! I also want to note it is Thanksgiving Eve and still Lucas took his time to be thorough and conscientious. Much appreciated!

Great job Adam and thank you Kara for the referral. A legit organization, 3-new digital thermostats, numerous LED light bulbs, 2-new energy saving power strips, checked my CO2 on my furnace, checked for any leakage from all my exhaust fans. Five star rating from me.  

Amazing team and work done.

Great job neat and cleaned up very well, and very courteous.

Had a wonderful experience yesterday when Tim did the assessment. He was extremely knowledgeable and professional. I highly recommend. They are great.  

We received our energy assessment this afternoon by one of your representatives Ken… 5*****!!!! 
We definitely would give him 5 stars, he was extremely knowledgeable and informative. Took his time and answered any questions we had! It was a pleasure working with Ken! 

Awesome, awesome, awesome! Professional, helpful, efficient. Ken was amazing. He spent hours at our house, answered all of our questions and could not have been better. We scheduled the work to be done in a couple of months and are looking forward to the same level of professionalism and care! Strongly recommend.

Lukasz spent over two hours in my house today pointing out ways to save energy and outlining the various incentives offered by utilities in Massachusetts. We recently bought this house and soon realized that the heating bills will be larger than we forecasted. Following the home energy audit, and the pending services by American Installations, we expect to see a significant reduction in our bills with a likely payback in about 1 year. The important question for a homeowner or renter is what is keeping you from taking advantage of this service? Thank you!

Not knowing what actually to expect, l was pleasantly surprised on the work performed and the results. The work crew was courteous and professional. The crew manager did a walk through will me explaining all work performed.
Rick/Kim

Your team was efficient. Went to work at once, everyone had a task and worked so well together. Members were polite, always greeting you face to face. Willing to answer questions, knowledgeable. Cleaned up after themselves, left my house as they found it. Work looks great, finished.

I want to thank the American Installations team (Anthony, Josh, ?, ?) for the outstanding work they completed weatherizing my basement and ceiling. They were very knowledgeable and skillful, especially given the amount of work required and the extremely tight quarters of our attic crawl space. They also arrived promptly, cleaned-up thoroughly, and were always courteous. I highly recommend them.

Wanted to let you know that we had Ken out for an assessment over the weekend and he seems like he’s doing a great job. I was pretty impressed with his program knowledge considering he’s only been with you for about 6 months. He spoke very highly of you all as well.  (He also followed all the rules about installing ISMs, bulb limits, etc.) I know what a challenging position that can be to hire for and train so I wanted to pass along the positive feedback. 

We will be sending in our contract to move forward with some of the work and look forward to having your team out to install. 

Lukasz was amazing during the visit. He was able to come early, was very thorough and friendly. I felt extreme comfort with him. He also sat down and explained everything in a way I understood. Also the quicker is price I’m paying to get a lot done in this house and him showing me my savings. Thank you Lukasz.

Jason and Wyatt were fantastic! They should get a pay increase. Pleasant, funny and totally complete gentlemen.

American Installations provided some great work on a recent job in my home. Their communication with me was excellent. The employees were professional.

Very professional and very informative both during the assessment and the follow up installation.

I was truly impressed with the work done during my energy assessment. The crew was professional and courteous and worked diligently to complete the assessment in a timely manner. I can already feel a difference in the house.

Jason was nothing short of excellent and a pleasure to work with. The whole program gets high grades from us.

This was truly a good experience and I learned a lot about energy saving too. I can’t wait to enjoy the insulation through this coming winter!! Lukasz Socha assessed and planned for what will save me MONEY and give me peace of mind. This process was simple and straight forward. I am grateful to American Installations.  

Our assessor was Lucasz Zocha. He was friendly, fun, and efficient. He went beyond the call of duty, squeezing through a tiny hole in the ceiling of a closet to inspect our attic. My wife and I were very pleased with his service.

My appointment today went smoothly, was on time and worked in a professional, courteous manner with all information given and questions answered.

My energy assessment was very helpful in making decisions for future efficiency services. My representative Lucas was extremely thorough, knowledgeable and positive to deal with. I would definitely recommend American Installations.

Garrett from American Installations performed our audit today. He was friendly, courteous, and professional. Garrett answered all my questions and had a number of suggestions for some follow up work that would be beneficial. Office staff was quick to respond to my calls and very helpful with scheduling the work around my schedule. I would recommend this company without any hesitation. 

Good services with professionalism.

I had a great experience working with American Installations. I was impressed by the one time arrival and how clean they left my house. What impressed me the most was that they kept us safe. I have two cats, one of which is very curious, I locked the cats away because I was afraid they would get into the insulation work. I was really impressed when the guys from American Installations asked me where my cats were to make sure the cats were safe before they started blowing the insulation in. That is just the kind of company these guys are, they want to make sure everything is safe and organized. I absolutely recommend American Installations and the great work they do.

Adam, your representative that came on Sept. 19 did a very good job of explaining what needed to be done in the house. Will consider all his suggestions. Thank you.

The Mass representative (Michael) that installed my bathroom exhaust vent today was very friendly, courteous and helpful in explaining the installation process.

I recently had Izzy, Moe and Jason at my property to complete work prior to my solar installation by All Energy Solar. I’ve had a business and know how hard it can be to find excellent employees and how when you find them the positive impact they have on your business. I was always elated to hear positive reviews from my clients about the quality of work that one of my crews had provided.  
 
So, I wanted to let you know that Izzy, Moe and Jason were professional, efficient and great representatives for your company. Their attitudes were positive, and they were fun to have around. That’s a great combination. I would be proud if they were working for me.

A.I. folks who came to our house were great. Prompt, courteous, friendly — who could ask for more?

The process from the energy audit to the work done was done very professionally. The Energy Specialist, L. Socha, arrived on time and conducted a very thorough inspection, made the changes in bulbs, installed a new thermostat and shower head and explained everything. The installation crew, led by Crew Chief Nick Tremblay, were very efficient and respectful of our home. They did a great job.

It was very easy to schedule an appointment at our convenience and they gave a pretty small window of arrival time so we didn’t have to wait all day. Lukasz was friendly, knowledgeable and we would highly recommend not only scheduling an appointment, but requesting Lukasz!

Using this program is a no-brainer! Everything was perfection from the office staff to the employees who perform the on-site work. If you don’t take advantage of this program, you are only losing out on saving money! Not only that, but you are also helping with the carbon footprint of our World! A very important thing for our future!

We are very pleased with the amount and caliber of the work done. Everyone was cordial and professional and happy to listen to issues and explain the resolution.

Lukasz was thorough in explaining the Mass Save program and benefits from using the program. He made me feel very comfortable and confident about his evaluation. We are very pleased with the service and estimates we received and will reach out to American Installations for our needs in the future. Thank you and special thanks to Lukasz.

Survey of my house was very thorough, Adam made many suggestions while busily changing out light bulbs and shower heads. Explaining what changes he was making and why. Adam was clean and made no mess. Interesting young professional man, he was passionate about his job and the improvements he made and suggested. I had my house surveyed several years ago but it was amazing all the new improvements Adam suggested. I signed up to have insulation added to my attic floor and walls. The price was right and the work has been scheduled to be done in about one month. Good experience for our household.

The four man crew was punctual, courteous, efficient, thorough, and professional. They get an A+.

American Installations truly has its act together. From the front office personnel, to the Boots on the Ground. They truly do care and the follow thru from start to finish is exceptional. Their employees care about the company as if it’s their own and take pride in their craft. Which to me is a reflection of a Top Notch Organization, Can’t go wrong by hiring this company.

My home was insulated by your company on 8/28/19. The men that did the work were very professional. They were friendly and knew what they were doing. They also explained to me exactly what they were doing and why. I would definitely recommend your company and the three men that came to do the work. Their names were Izzy, Moe and Jason. I could not ask for better workmen. Thank you, Margaret Grimaldi.

Lukasz Socha did a very professional job. He was very helpful and easy to talk with. He was well groomed and made a very professional appearance. That is also important in the business world.

Lukasz was very Knowledgeable and Efficient. He helped us in many ways. We would recommend him and your company to our friends.

Lukas, one of your representatives, just left our house. I was really impressed by how competent, knowledgeable, courteous, friendly and helpful he was. A+++. I was totally satisfied!!

I am very pleased with the work that was done at our home. They were very friendly and did the job right and also took care of all the cleanup.

The American Installations team arrived on time and did excellent work. The team members were conscientious, professional, competent and friendly. We were provided thorough explanations to the work before, during and after the completion of the work. All our questions were answered. We never had people working inside our home clean-up so thoroughly. Highly recommended.

You need to do this, really! The process was easy, new LED light bulbs, insulation, door insulation. My house is warmer and we save a ton on heating. SO easy! The workers were awesome!

American Installations’ technicians were efficient, neat and thorough! The lead person told us the results of our energy assessment and also some concerns they found in our attic while working. We were very happy and would highly recommend you.

The team that was sent out were very efficient, respectful, and diligent workers. They were very professional and showed their work at the end. It was a pleasure doing business with them.

Thank you American Installations!

Starting from the initial phone call to inquire about a home energy audit, the people at American Installations were very friendly and welcoming. The initial audit was done and the options for both free work and subsidized work were explained clearly. With the incentives through the MassSave program, it really was an easy decision to have some work done to my house. On the day the work was to be done, I received a call from the crew boss, Nick letting me know that they were on the way and told me when they would be arriving. They were very prompt! That was refreshing! The entire team, Nick, Cody and Josh were friendly and professional. I am someone who likes to see what is happening and I tend to ask questions along the way. They were all very willing to explain what they were doing and why. So much so that at the end of the work, I really didn’t have any questions because they were so good at explaining what they were doing along the way.
When the work was completed, they did a very good job cleaning up and left my house as it was before they arrived. Thanks guys, I appreciate your patience and willingness to explain what you were doing.

I would highly recommend American Installations!

THANKS!

Everything went GREAT!! The crew was very professional and courteous!! They were really concerned that everything went well and was up to our expectations!

Nick along with his crew were very professional and careful. Overall they did an amazing job.

Great job, very efficient & friendly workers!

American Installations did an excellent job insulating my attic. Knowledgeable, friendly workers.

I was really impressed with the guys from the A/S company! They did a wonderful job and were very professional and the work was excellent. Also they were nice guys!!

JASON AND LUCAS ARRIVED TO DO MY ASSESSMENT, AND I COULD NOT HAVE BEEN MORE PLEASED. THEY GOT RIGHT TO WORK, AND CHECKED MY HOME COMPLETELY. THEY THEN MADE RECOMMENDATIONS AND CALCULATED THE COSTS. I SIGNED UP FOR WHAT NEEDS TO BE DONE TO MAKE MY HOME MORE ENERGY EFFICIENT. THEY WERE POLITE AND CARING ABOUT MY CONCERNS. I AM PLEASED TO GIVE THEM AN A+ RATING. THANK YOU.

From the first moment on the phone with Samantha she was a great listener and we felt grateful. Garret and Lucas came out and they were very helpful. They sat with us and went over each step. Then we received a call from Greta who found an opportunity to get a team over to us this month instead of September. Which was perfect timing for us. The team that came over to start was Nick, Angel & Jason. Followed by 2nd team that jumped in to help on the 1st day. On the second day another team member came to vent the bathroom fans. Each of them was gracious and kind to my wife, our children and myself. Nick kept us in the loop every step of the way. It took just about 2 days it was a big job even with it being wicked hot out they all keep up great spirits. They made sure they cleaned everything up before they left and followed up before they left if we had anymore questions. They really pride themselves on providing great customer service. We are working with Greta now on having them sending someone out for a possible Mini-duct system. Thank you have a great rest of your summer. The Wells Family.

Just a quick note to let you know that Rickie, Alex, and John did a FANTASTIC job at our home on July 11 & 12, 2019. Superb communications and superb workmanship. I will recommend American Installations to ALL my friends and family. Thanks very much for insulating our home. Love Chris & Felicia Buendo.

The work crew showed up on time and got right to work. Izzy explained everything they would be doing and walked me through it all upon completion. We have had some very hot weather since the job was completed and the comfort level in the house is a tremendous improvement over what existed beforehand. Overall we are very pleased with what American Installations did.

Jason and Luke did a superb energy assessment! They went out of their way to explain what they were doing and why. I can’t thank you enough for sending such a knowledgeable and kind team to assess my home energy needs. I give them the highest recommendations possible! Thank you so much for your time, kindness, and expertise!

What a great experience having these two experts come out to my house for an energy assessment. They were both very upbeat, personable, and knowledgeable. I learned a lot & even received some free updates to the house. I would definitely recommend having them come out and taking advantage of their services. Thanks!

American installations completed our MassSave energy assessment and weatherization and were efficient, professional, and trustworthy. I cannot recommend them more highly and would certainly use them again for other projects.

We highly recommend American Installations for anyone searching for a company that not only does an awesome job, but treats their customers with respect and consideration and answering any and all questions. 2 days of attic insulation and they did a tremendous job cleaning up when finished. We look forward to reaping the benefits of a tighter home and savings on our energy bills. Thank you American Installations…we will certainly recommend you.

American Installations did a great job with the weatherization work in our attic, basement, and cellar door. Everyone was friendly, polite, and worked well together. The planned work was explained to us before the work began, and we were asked if we had any questions before, and after the work was completed. It was a great experience, and we are very pleased with the quality work done!!! Thank You!!!

The project managers and installers were professional and courteous. The upgrades were done as scheduled and the crew was respectful of my home, they cleaned after themselves. I would recommend American Installations to friends and family.

Thank you so much for coming out here and helping us to figure out a way to save energy long term. I shared the information with the landlord and he is quite surprised to see and hear of the thorough review and reports. Thank you again, I will be reaching out to more people telling them of this great experience. We appreciate your time and knowledge. Thank you for your help, it was a great learning experience as well.

The crew was great. Very polite and wonderful gentlemen.

Great bunch of guys did significant work to tighten up our home and keep us warmer all winter. Highly recommended.

They cleaned up after they were done and were very hardworking young men, I don’t even think they had anything to eat for lunch and I know they had another job somewhere else after me. This is such a great thing your company is doing. I am so thankful for your company.  I would’ve never done this thing if Lisa hadn’t referred me, because, ya know, you get so many call all the time from all sorts of scams and things ya never know who to trust anymore, but this referring-program is wonderful, and the things you do for homeowners is wonderful, too.

This is one of the most professional groups who have work on our home. I am glad to have been pushed to have the evaluation and inspection… The team was terrific. They explained the whole process fully and the did the work they said they would do. It was done in a quiet, timely and complete manner. From the upgrading of our lighting to wrapping and securing the home in a cost effective value saving manner. NOW, we wait to see how much we will truly save. Tightened the house up equal to 2 windows being open!! If you get the call answer it, then have them come to your home quickly!! SEE, HEAR and SAVE!!

We started with the energy audit from Mass Save and ended up hiring AI to do the attic sealing service and blown-in insulation. The work performed was excellent. They were courteous, knowledgeable, and pretty quick. They answered all our questions, made a minimal mess, and did a great job. The billing/office staff was also very friendly and helpful, they had the installation team lead call me in advance to answer some of my questions.

Your team was very courteous and professional!

Mike Langone, Jacob Trembley, and especially Thomas Morrin, cleaned everything beautifully, were very knowledgeable and did a fabulous job on the cellulose! They are a great representation of your company! Thank you!

Great job by the crew. We have already noticed that the house is cooler by the end of the day this spring, and we look forward to being warmer next winter.

I called American Installations because a friend of mine had some work done by them and was very impressed with the job they did. American Installations was very responsive about my bathroom exhaust vent problem, provided a quick estimate and then arranged a date to fix the problem. They showed up on time and examined the situation, told me exactly what they were going to do and then did what they said! I would highly recommend contacting American Installations.

We were very pleased with American Installations. They always called and told us their name and how long before they would arrive. Their payment plan was excellent to work with. The men were very professional, friendly and polite. They answered any questions they could. We would certainly recommend them.

The crew did a great job!

American Installations was a great company to do business with, the entire staff were very professional and accommodating. They showed a level of compassion for the client which was fantastic. A couple of issues arose, and they handled them perfectly without question. We would recommend them to anyone without hesitation. If we need future work, we would definitely contact them. Their follow up was always accompanied by extreme kindness.

It was a pleasure to have Adam Zwick survey our dwelling for energy efficiency. His prompt arrival and professionalism were a pleasure to experience. The extremely intensive audit he conducted will result in energy savings for us. Thank you.

Your crew did a great job, acted very professional and did a good job of cleaning up all the mess. Had the inspection done today. The inspector was greatly satisfied with the work done and he had good words to say about your company.

They were very professional and knowledgeable. Overall a very good experience.

Excellent and thorough work. I really can’t say enough positives about the entire team from the start of our involvement to the end. Professional people with skills, demeanor and knowledge that make the customer know that a top-notch team is doing this important job. Thank you from two grateful seniors.

Great job and a display of professionalism.

The workers that came and did the work were friendly and very efficient. They worked fast and all knew what they had to do. They were thorough and kept us informed of what was being done. They are a credit to AI. I would recommend them to anyone.

The work crew was polite, prompt and professional. I was impressed by the meticulous manner in which they performed their work and would definitely recommend this company to others who have similar needs.