Client Reviews

I am extremely pleased with the professionalism of the crew who worked at my house. They did an amazing job. They cleaned up after they were complete and walked me through everything they completed

Garrett was awesome and will be saving me a ton of money! Very thorough!

Adam Zwick completed a very thorough assessment for us. Professional and courteous.

Adam Zwick was very helpful in explaining the scope and details of the energy audit. I am grateful for his suggestions and insight. This is the second time we have used American Installations (2014 & 2021), and I was pleased both times.

in Short ..It was a great pleasure , Adam was very professional , polite and very informative making everything very easy to understand

Adam Zwick assessed my house very well…I truly appreciate him coming and doing this , demonstrating great skills and be honest with his ideas…I have recommended others to him , as I know he will do the same in assisting them to better their homes.

Perfect work crew. Polite. Finished required work very quickly and professionally.
Excellent !!

Garret was extremely knowledgeable, thorough and honest . He called 15 minutes prior to his scheduled arrival and still asked if that time was still convenient for us. He was punctual, efficient & professional. He introduced himself, the program & his company . He did the exterior inspection & then the inside of the house starting from the basement. At the end of his inspection he discussed his findings and showed me the recommendations & what the company will be sending us to maximize our energy saving .
Since we have participated with the Mass Save program 4 years ago, where additional insulation was done, this time We didn’t not require any additional sealing or insulation.
Thank you

I had the crew come out today to insulate my attic. This was the most professional, clean, hard-working, efficient crew I’ve had at my home for any work in a long time. Everyone was friendly, masked up, and left no trace they were even here. They went above and beyond, updating and installing draft guards and door kits for both of my doors, as well as fixed something on my roof quickly they noticed was very wrong.

5 out of 5, I wish this crew could do every single job I have to do in my home.

The American Installations team was very competent, knowledgeable, efficient, and polite. They were a pleasure to work with.

great work

We would highly recommend American Installations! From the initial ease of scheduling the appointments to the clean up at the end of the job- the staff at American Installations were very courteous, mindful, respectful and clean!
Appreciated they wore their masks the whole time! The crew works great together as a team to get the job done!
Thank you!

The free energy saving assesssment!
The engineers did a wonderful job and I can’t thank them enough for the job they did over 3 days to install everything and a thorough clean up before leaving the house.

Great Job!!!! Tyler and his team were fantastic! Professional, efficient, excellent communicators, and super efficient. They they cleaned up after themselves each day, and ALWAYS wore their masks.

THANK YOU!

Extraordinary work, Extraordinary service….extremely professional from beginning to end.

Obviously, the best photos in the world in a virtual inspection is still a virtual house inspection. Team lead was very good at explaining things that would be done(Tests) before they started and updated me as they went with changes from what I been led to believe. It turned out that the attic was at R30(14-15 inches of cellulose) and already well sealed. This left work on doors and lower sill plate. They explained access issues for 30% of the sill as there were house wires in the way of full access. So they did what they could there while also double checking their normal check list. When they were done the house was tighter, but not too tight. All in all the team was professional and did what they know to the extent my home needed tweeks.

Enjoyed meeting with Adam Zwick today in regards to insulation assessment for my home. Adam was very helpful and thorough with his assessment . During his assessment he discovered our water heater leaking. Cant wait to have project finished Thanks Adam!

Amazing program and we are very happy. Our assessment really helped us see issue our past contractor ignored or didn’t see himself. We can now afford some very important details that we couldn’t have done on our own. Highly recommend this process!!!

The guys from American Installations arrived on time, told us what to expect, and warned us that it might be a two-day job. So we were pleasantly surprised when additional workers showed up and the job was finished by the afternoon! They were fast, efficient, and followed all COVID protocols. We felt well-taken care of; they even cleaned up and vacuumed before leaving!

Adam Zwick did a great job with my home energy assessment. He’s very professional , respectful and did a thorough job explaining everything.

Garrett came to my home for an energy audit. We were not sure what exactly he would do. He put us at ease explaining everything he was looking for, inside, outside and in the cellar and attic. Very thorough and very pleasant to talk to. We decided to have American Installations do some upgrades for us and were pleasantly surprised about the cost. It was amazing to say the least. Well worth your while to have them do an energy audit on your home, you will be very satisfied.

Adam Zwick was very friendly and courteous, and explained everything he was checking out as he went along. At the end he reviewed the assessment with me, and was very transparent about all the numbers. I didn’t feel at all pressured by any sort of sales tactics, it was just data with the ball in my court if I wanted to proceed (which also was a no-brainer, given the low cost to me). I would absolutely recommend giving this company a call, at the very least for the free energy saving bulbs/equipment. Thanks, Adam! And thanks to the office team who were on top of all the scheduling.

Adam Zwick was very friendly, thorough and patient.

Garrett came by to perform a home energy audit for us. He was extremely thorough, knowledgeable, and answered all of my questions and concerns. He informed us how to proceed with making our house more energy efficient, as well as providing us with the resources to maximize our savings. Looking forward to working with American Installations in the future, and would 100% recommend to anyone looking make their home more comfortable and conserve energy at the same time.

American Installations recently concluded work on my new home under the Massave Program. They did a fantastic job and were very professional. They met all my expectations and answered all my questions. Thank you very much.

Lukasz went above and beyond in my energy assessment in my home. He showed up in a timely manner, took the time to go through all the details and answer all of my questions. I don’t think I could have asked for a better experience with American Installations and am looking forward to my appointment to have the work completed. Thanks Lukasz!

I worked with Adam Zwick for the assessment. He was very nice and knowledgeable, direct me straight to the point.

Guys did a great job very courteous. Did what they promised and more

Garret did a very thorough review and was very helpful in explaining the service and potencial savings. He was great! asset

Hey,
I just wanted to put in a good word for Adam Zwick. What a wonderful, professional and courteous man. He was very patient with my questions and answered every one with respect. You have a great employee with Adam Zwick.
Thank you,
Shirley Ross

We are very impressed with everyone we have dealt with at A.I.. The auditor, Luke, was very knowledgable, thorough and friendly. He explained all facets of the audit and what A.I. would be doing. Cody and the crew were very professional and completed the work in a timely fashion. Kudos to all!!

I would highly recommend a MassSave Assessment by American Installations. We had them out (Adam) to do a review and came within a couple of days after he had a cancellation. We really like Adam and he answered all our questions fully. Where we thought we had problems, we found out that we really didn’t because he explained what was going on. He was very knowledgeable, courteous and I would have him back again, possibly in two years as he recommended to see if anything has changed. If you’re thinking about an assessment, please make arrangements to get it done and you will be happy you did!

Adam did a very thorough job!!

The group that came to our house today were very courteous and friendly. Following guidelines per state covid restrictions were followed. We are very happy with results and staff. Thank you very much.

What a wonderful experience. Adam was professional and on-time. What a great representation of your company. Would and will highly recommend Refreshing to see good old American service is still out there with a smile and quality. Above and beyond service. You are lucky to have him as a face of your company.

We found Adam to be good. He did a very through inspection and we were pleased with his final conclusion,

Our energy assessor, Garrett D, was friendly, knowledgable, and thorough. He pointed out a lot of energy loss issues anwered many questions about energy efficiency. For some of my questions, for example about Mini Splits, he referred me to his colleagues at American Installations. Most of the issues identified were “low hanging fruit” but we did discuss more unique and specific challenging issues such as our large windows, uneven heating, etc. For these issues, he gave some information then referred me to his colleagues for more information. I found this reasonable and acceptable.

Garrett performed the analysis in a friendly and competent manor and seemed to have our best interest in mind as we discussed options. He had good things to say about his colleagues so I’m looking forward to getting more information about Mini Splits. I specifically asked for more info on Mini Splits, so we’ll see how that goes.

Adam was awesome! Very informative, honest and quick. Didn’t take much time out of my day.

American Installations was great. They worked around my schedule to get an energy audit on the calendar. Adam came on time, was thorough, explained everything to me. the whole process was easy, and painless and in the end. I would highly recommend using American Installations for an energy audit.

A job well done by all involved! I look forward to future savings on heat costs. Thank you!

Great service, prompt and clean, would definitely recommend

My partner and I had a remote consultation with John the other day — the appointment went very smoothly, we got a ton of information regarding energy conservation in our house, and we were able to make major progress in just one appointment. Major efficiency and major savings!

Very happy with the service Garrett provided. From beginning to end he was very courteous and professional. He answered all of our questions and made sure we understood everything. He went above and beyond when assessing the house. Thanks for everything, we appreciate it.

The crew that came here today did a great job. Knowledgeable, pleasant and thorough. This company is lucky to have such good workers.

We did not run the heat after the installation was complete and just recently started our pellet stove. Our house is so much more comfortable after the job that this company did . The attention to detail and the quality impressed me. The whole house fan where we used to lose a lot of heat has an enclosure built out of foam insulation with a lid secured by Velcro, what a difference. I was not expecting that we would notice such a improvement in the comfort of our home.

Adam was extremely knowledgeable and helpful throughout the process. He was thorough in his assessment and was provide an excellent customer service and conversational experience. I will be recommending AI to all friends who purchase in the future.

The crew from American Installations came today to do insulation in my attic and some weatherizing in other places…unfortunately due to circumstances beyond their control they could not work in the attic until we have some work done first…the crew was professional, patient and sympathetic to the situation we have to deal with before they come back. They explained everything I needed to know and was patient when I asked questions.

Excellent presentation.
Easily understood. No sales pitch for items not included in this program.

John Marren was easy to work with and very knowledgeable about the Mass save program. He took the time to explain what my home needed and how I could tap into the money I already was spending on my electric bill.

My remote assessment with John was a pleasant experience. He took the time to understand the structure of our unusual house and was very courteous and knowledgable.

We had our energy assessment done by Garrett F. Daviau. He was very thorough and informative. He was very professional and knowledgeable.

Your people were very professional and did excellent work

John was well prepared
He definitely knows his job. I would recommend you talking to him about an energy assessment.

Garrett was very approachable and personable. He respected COVID protocols in my home, and explained several things that were not in code. I look forward to using this company in the future.

Spoke with John and great guy very helpful

John was very personable and professional. He walked me through every step that he needed. He took the time to answer all my questions. He was very considerate of being patient since I had my granddaughter doing remote schooling and had to take care of her concerns. Anyone that has John do their assessment will not be sorry. Two thumbs up. Thanks John and the A.I. team

Adam Zwick came to our home to do the Energy Assessment. He was very helpful and knowledgeable and can’t wait to work with this company more in the future.

Very knowledgeable and said things self explanatory. Look forward to what’s to come!

Very friendly and easy to understand! Highly recommend!

Thank you so much for taking the time to investigate all our options for insulation and other program benefits. John was thorough, professional and patient, and went out of his way to do extra research regarding our circumstances. I look forward to receiving the benefits of this program, and am grateful for the opportunity to have an assessment over the phone.

crew did a very good job.

excellent, cannot wait to have the work done
very courteous and very professional

What a wonderful and personal person John Marren is with helping to improve our home in Wales, MA. from the attic to the basement Taking plenty of time to safely make our home energy efficient. Thank you John !!

John was really kind and we answered any questions I had and I can’t wait to go to the next step

John was very patient with my many questions and explained everything slowly and in detail so I could follow along. He even answered unrelated house questions which I had! I understand the Mass Save process better now because of John!

Garrett was great and very professional. Arrived when he said he was going to (the early part of our time window). Called me 45 minutes before to let me know he was on the way and how long it would take him to get there. Checked all areas that needed to be checked. Great experience!

Great phone call, John was very informative

What a good experience thanks to Lukas. He was professional, respectful of my home, very knowledgeable. He is a credit to your organization. I couldn’t be more pleased with the out come of this audit, because of his expertise. Thank you.

John was great! Very helpful in answering all questions and presented all information in a efficient and effective way! Thanks John!

Extremely happy with the virtual home energy assessment I had. Garrett D. was knowledgeable, helpful and answered any questions I had throughout the process. I cannot wait to see how much more efficient my home will be once everything it’s installed!

I just finished my Mass save virtual assessment with Lukasz Socha. I must say that I was highly impressed with the process. Lukasz walked me thru the whole process with patience and clarity. I am not the most tech savy person so I really appreciated his demeanor and attention to detail. I look forward to working with the Mass Save program in improving my homes energy efficiency and saving money to boot. Thanks again for all your help

I can’t say enough about American Installations.
At every part of the process all of the individuals who did the work at our house were both professional, polite, helpful, and generally just nice people.
At no time was there a a hard sell for additional service or work. Any options that were outside the scope of the Mass Save umbrella were discussed with an honest opinion if they were worth the cost based on our energy costs.
The final piece of the work had to be postponed due to the pandemic and the company kept me informed and were as flexible as they could be getting the final appointment in place.

I would not hesitate to recommend them to family and friends. And I have!!!
Thanks to all.

Thank you, John Marren, for making the virtual assessment appointment smooth and efficient. I look forward to the American Installations team making my house more energy efficient!

Great convo today. Looking forward to meeting in person and thank you!

Had a virtual assessment with Lukasz yesterday. He did a fine job. Answered all of my questions and concerns professionally and laid out a” game plan “ to insulate my home.

The crew was very organized, professional and cleaned up everything overall great service and work

My husband and I just bought a house that needs a lot of work. Contacting American Installations was totally the right thing to do, because during the virtual home energy assessment Garrett carefully explained all the things they could take care of at no cost, such as insulating. Their approach is very professional and tailored to the needs of our 1850s home. We’re looking forward to exploring more of their services and working with them on our big project!

Virtual HEA was amazing! Garrett was so polite and friendly for the assessment. The rep that called to set this all up for me (Cori) was a delight!
Thank you for saving me thousands of dollars worth of work and ensuring my home is taken care of inside and out!

Well done and very professional. This no cost program is definitely worth doing. Highly recommended for everyone. Thank you!

Even in these times of covid they made the process online very easy and efficient. I recommend this company very highly!

Garrett F. Daviau was very good about explaining the program and what I was eligible for. He walked me though each area and was very polite. Great customer service.

I am so happy I took the time to do this. Garrett was excellent to work with and really knew what he was talking about. I was supposed to do this two years ago but was skeptical and now I’m not. I hope all my friends and family take advantage of this great incentive.

I was skeptical a few weeks ago when I received a few phone calls from American Installations but then I also received a coupon in the Val-Pak mailing. It was then that I called to set up my appointment. Adam Zwick did a great job explaining everything with regard to what is available and how the program works. I was very impressed with Adam and I look forward to having my home insulated once Governor Baker allows the crew to enter my house. I will be recommending your program to friends and family.

Thank you,

Steven Mendrek

Lukasz helped us get connected–we ended up using phone for audio and he shared his screen to go through the presentation and review our photos. Lukasz was knowledgeable about building trades, answered questions, welcomed discussion, and provided a good plan to weatherize our home. We look forward to having the work performed.

Very friendly folks! They showed me a very nice virtual presentation and walked with me through it. It took no time and I learned a lot. Adam, you are the best!

Thank you,
L

John was very informative and understanding. He explained the program very well answering all my questions. He has set us up to have work performed that will make our house more comfortable and energy efficient.

Thank you John

In these times it is tough to do these assessments virtually. John was very nice and helpful and spelled everything out for me.

The whole thing went fine, professional and as expected. Waiting for the 2nd and 3rd phase to begin.

Garret Daviau worked with me today and he was great. Very informative and thorough on his presentation. I look forward to working with him when the state allows the company to get back to the public.

I would recommend this service to anyone that has questions about heat and air in there home. They where not pushy about anything Adam Zwick did my evaluation and was very helpful.

Garrett was very pleasant to talk to and extremely knowledgeable. We are happy that we were recommended for this program.

Working with Adam was a pleasure. He was professional, informative and thorough. I feel confident that we are maximizing the benefits of the mass save program, thanks to him!

The fact that there’s absolutely no cost to all the work that’s been recommended certainly justified the time spent on the assessment. But it was not a lot of time. John made every subject completely easy to understand and was very patient, responding completely and cheerfully to any questions I raised.

John was so amazing and thorough with our assessment. He was super knowledgeable and answered every question. He explained everything each step of the way, and was very friendly, as well. Thank you!

We did my assessment over the phone and yet despite the challenging times with COVID-19, it went extremely well. Adam was very knowledgeable and was able to walk me through all the programs and special rebates being offered. I will gladly refer 5 friends and relatives to his service

Virtual energy audit went smoother than anticipated. Wyatt was great. Highly recommended.

Adam Z completed our home assessment last Saturday March 14th. He was personable, professional and very thorough. We felt he went above and beyond providing a vast knowledge of information and advice. We were very happy with the experience and would highly recommend your company.

Great work. Very pleasant workers to deal with.

Today Lukasz and Garrett performed our assessment today. The process was extremely easy. I was able to work from home while the assessment was completed. The evaluation was very thorough and the assessment report easy to understand. We decided to accept the recommendation. It was a no brainer to move forward since we will recoup the cost very within one year. Thank you, Keith & Dianne.

Dan Starodomsky and his team were very professional and helpful. Dan was really good about explaining things to me. They came did what they to had to do in a timely manner and great job cleaning up when they were done. Tim Wheeler the Energy Specialist was very good when he came to my house.