Wesley Couture, Chief Executive Officer. As an Engineering graduate from Columbia University Wesley has a vast industry background of building and construction in residential, commercial and large publicly funded projects. He brings forth an employee focused approach to business management and development, as to maintain American Installation’s most valuable assets, our employees. By developing our employees, customers can feel confident that when they pick up the phone and call AI, the person who shows up on their front steps is fully capable of the job at hand, and has the ability to deliver the highest quality customer service in the industry. Wesley’s experience and persona ensure that AI will maintain its foothold in the ever evolving energy efficiency industry, and be a leader in best practices and safety.
Wyatt Couture, Director of Sales & Business Development. A graduate from Bentley University, Wyatt brings an innovative approach to building client awareness for AI. Focusing on highlighting every job well done, and continuing to help our clients spread their positive feedback, Wyatt understands the value that comes with happy and satisfied clientele. Before AI, Wyatt worked in the home improvement industry developing marketing teams, estimating projects for families, and managing teams of project estimators. As a BPI certified Building Professional, Wyatt understands the different systems that work to make up, protect, and keep homes comfortable and safe. He leads AI’s Building Analysts and Specialists establishing best business practices for the organization.
Kurtis Couture, Director of Operations. Kurtis has over a decade of experience working in the home improvement industry helping families to turn dreams into reality. His commitment to excellence and attention to detail is what drives our AI service technicians to take pride in delivering the highest quality workmanship for our clients. Kurtis leads by example putting customer service and satisfaction at the forefront of each and every project. Before AI, Kurtis worked as the Service Manager for one of New England’s premiere home improvement companies. In the field he worked training and managing multiple crews of service technicians, diagnosing service issues, and repairing jobs. His trade knowledge and professional attitude emulate the care and dedication American Installations provides to each one of our clients, no matter what the job.
Suzanne Couture, Chief Operating Officer. Suzanne brings a wealth of experience and customer focused service to American Installations. As the leader of AI’s Customer Care Team, she ensures that every person has a positive experience. Before AI, Suzanne worked in the insurance claims field, owned and operated multiple small businesses, and rose to become the general manager of a large construction company. Her professionalism and people skills create a positive environment that helps to enhance the AI customer experience.